Went to get membership and they want my checking account and routing number For automat...
GetHuman-pkseiter's Complaint issue with Planet Fitness from July 2019
Help with my Planet Fitness issue
First: share to improve GetHuman-pkseiter's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-pkseiter may need:
Account holder name, Membership number, Email address on the account, and Billing address
Top Tip from another customer
The best way to submit a complaint is actually submitting the issue over the phone and asking to speak with a manager. You can also submit feedback forms using email or on the website. You can also submit the issue to the local manager.
The issue in GetHuman-pkseiter's own words
Went to get membership and they want my checking account and routing number For automatic payment. **** no. A lot of people seem not to be bothered by that. Once something happens to your checking account you’re really screwed For an extended period of time. At least Visa can fix it.*Will not get a membership unless I can put it on my visa monthly. I had a membership in Northville Michigan and had to cancel due to moving. There is no way I will give out my checking account number and routing number. This might be good for your company but it could be disastrous for the customer. The customer has no idea what could happen to them. It looks like you’ve changed your policy and that’s totally up to you. This is just feedback I would never join this way. It seems you have a lot of people buying into this and I’m sure you have a great exclamation for it and how safe it is. Please don’t email me explaining how safe and wonderful this is. You know as well as anyone what could happen. *it seems you have a lot of people buying into this and I’m sure you have a great exclamation for it and how safe it is. Please don’t email me explaining how safe and wonderful this is. * Just talk to a customer and there’s a card that you can get with the routing number and checking number at Walmart. Put $*** on that and they can’t take anything more. This may be a solution.
GetHuman-pkseiter did not yet indicate what Planet Fitness should do to make this right.
I have an issue with Planet Fitness too
How GetHuman-pkseiter fixed the problem
We are waiting for GetHuman-pkseiter to fix the problem and share the solution with the rest of us customers.
Please help with my Planet Fitness issue
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Planet Fitness customer problems.