I order a lot of breadsticks from your company. I’m fact, my nonverbal special needs te...

GetHuman3909143's Refund a Charge issue with Pizza Hut from November 2019

Help with my Pizza Hut issue
First: share to improve GetHuman3909143's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman3909143 may need:
Name on reservation, Billing address, and Email address
The issue in GetHuman3909143's own words
I order a lot of breadsticks from your company. I’m fact, my nonverbal special needs ten year old LOVES your food. Absolutely LOVES you guys! He screams for every store we drive by, and quite frankly, we always stop to get him some fresh breadsticks. **Unfortunately, as we have experienced many times before, the integrity of your product is sorely lacking at the Central Entrance store in Duluth, MN. For years, when we lived in town, that was our assigned delivery store which was an absolutely travesty!! Why, you ask?! Because their breadsticks are horrible!!! **Now, let me remind you, we enjoy your breadsticks all over the country. And in our hometown, we would drive a mile to the nearby Woodland Avenue Pizza Hut In blizzards and rain storms rather than have the inferior Central Entrance breadsticks sent our way—- never with the classic Parmesan shaker topping, always unappetizingly crusty, not the pliable stretchy goodness’s we love so much. **Well, it happened again. It was party time, so we ordered $** worth of breadsticks. And even though we knew Central Wnteance would deliver them, we thought, it’s been a while. Maybe they finally have listened to our complaints. **No. Unfortunately they haven’t. And I’m a little perturbed at the $** Pizza Hut order of breadsticks no one wants to eat. And my oh my, my son was so disappointed. **I would like a refund. Or all I spent on my order in gift cards. And, even more importantly, I would appreciate it if corporate properly trained this store on how to recreate your iconic, delicious, scrumptious, irresistible breadsticks. **You will see I am an avid customer when I remember to actually log in. I hope that means something to you.

GetHuman3909143 did not yet indicate what Pizza Hut should do to make this right.

How GetHuman3909143 fixed the problem

We are waiting for GetHuman3909143 to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Pizza Hut customer problems.
How Do I Log a Complaint to Pizza Hut?How Do I Give Store Feedback to Pizza Hut?How Do I Place an Order with Pizza Hut?How Do I Get Pizza Hut to Refund a Charge?
Do you have a customer issue as well?
We can help you get Pizza Hut's attention and get better help faster. Tap below to get started.
Having Pizza Hut issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Pizza Hut

Refund a Charge issue
Reported by GetHuman3909143
Nov 9th, 2019 - a year ago
Not resolved
Seen by 2 customers so far
Similar issue to 3095 others
0 customers following this

Timeline

GetHuman3909143 started working on this issue
Nov 9th, 2019 5:03am