The question we are asked most often is about how to talk to Pizza Hut customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
Ask any question you have about Pizza Hut customer service, get an answer now.
I filled out the “contact us” page with the store location, time, price, complaint, etc. I have been waiting over a week for a reply and have not received one. How do I contact them through email to request an emailed response?
There is a link to the most up-to-date contact information right here on this page that you're viewing.
Asked Jan 20, 2026 11:27 PM
Does Pizza Hut deliver? I don’t see it on the website.
Yes, Pizza Hut offers delivery services. Availability may vary by location, so it's best to check your local Pizza Hut for specific delivery options. You can place an order for delivery through their website or app.
Asked Nov 22, 2025 2:18 AM
Reported hacked reqards account and no response
We're sorry to hear that you're having issues with your Pizza Hut rewards account. Please make sure to check your spam or junk email folder as sometimes the response can end up there. If you still haven't received a reply, there is a contact link on this page where you can find the most up-to-date information to get in touch with Pizza Hut. They'll be able to investigate the situation and help you regain control of your account. It's important to remember to never share your password information and to change passwords frequently to ensure maximum security.
Asked May 13, 2024 12:30 AM
I never got my free 1 topping pizza
We're sorry to hear about the difficulty you're experiencing. Pizza Hut generally sends confirmation emails when you're entitled to a free pizza. If you haven't received this, it could be a system error or perhaps the offer didn't apply. Unfortunately, we can't check this directly. We recommend that you get in touch with Pizza Hut's Customer Service as they have access to your account details. They'll be able to help with any issues you're having with special offers or redeemed rewards.
Asked Apr 13, 2024 3:26 AM
I did not receive my free pizza through the Pizza Hut app
We're sorry to hear you didn't receive your free pizza through the Pizza Hut app. Generally, rewards like free pizzas are automatically added to your account after you've reached a certain number of points. Please make sure to log in to your account and check the "Rewards" section. If you have enough points, you should see an option to redeem them for your free pizza. If the free pizza is still not showing up, it could be a technical glitch with the app. We recommend closing and reopening the app. If the issue persists, we suggest reaching out to your local Pizza Hut, as they should be able to help resolve the issue.
We look to the Pizza Hut issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.