Pizza Hut Customer FAQ

Top Answers & How-to Guides

What is Pizza Hut's Phone Number?

The question we are asked most often is about how to talk to Pizza Hut customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Does Pizza Hut offer any discounts or promotions?

Yes, Pizza Hut frequently offers discounts and promotions to its customers. The company understands the importance of providing value...
Ask any question you have about Pizza Hut customer service, get an answer now.

Recent Pizza Hut Customer Questions

Reported hacked reqards account and no response

We're sorry to hear that you're having issues with your Pizza Hut rewards account. Please make sure to check your spam or junk email folder as sometimes the response can end up there. If you still haven't received a reply, there is a contact link on this page where you can find the most up-to-date information to get in touch with Pizza Hut. They'll be able to investigate the situation and help you regain control of your account. It's important to remember to never share your password information and to change passwords frequently to ensure maximum security.
Asked May 13, 2024 12:30 AM

I never got my free 1 topping pizza

We're sorry to hear about the difficulty you're experiencing. Pizza Hut generally sends confirmation emails when you're entitled to a free pizza. If you haven't received this, it could be a system error or perhaps the offer didn't apply. Unfortunately, we can't check this directly. We recommend that you get in touch with Pizza Hut's Customer Service as they have access to your account details. They'll be able to help with any issues you're having with special offers or redeemed rewards.
Asked Apr 13, 2024 3:26 AM

I did not receive my free pizza through the Pizza Hut app

We're sorry to hear you didn't receive your free pizza through the Pizza Hut app. Generally, rewards like free pizzas are automatically added to your account after you've reached a certain number of points. Please make sure to log in to your account and check the "Rewards" section. If you have enough points, you should see an option to redeem them for your free pizza. If the free pizza is still not showing up, it could be a technical glitch with the app. We recommend closing and reopening the app. If the issue persists, we suggest reaching out to your local Pizza Hut, as they should be able to help resolve the issue.
Asked Mar 23, 2024 6:30 PM

Help me with my Pizza Hut customer service issue


How Do I Log a Complaint to Pizza Hut?

If you are unhappy with your Pizza Hut products or services, you may log a complaint with these helpful tips.

How Do I Give Store Feedback to Pizza Hut?

You may give feedback to Pizza Hut for both dine-in and delivery services with these helpful tips.


How Do I Place an Order with Pizza Hut?

Pizza Hut is a fast-food restaurant that offers delivery and pick-up options for their menu items. To place an order, visit their website...


How Do I Get Pizza Hut to Refund a Charge?

To get a refund from Pizza Hut, start by canceling your order using the link in your confirmation email. If you need to change the...

Payment Options

What are the available payment options at Pizza Hut?

At Pizza Hut, we offer a range of convenient payment options for our valued customers. You can choose to pay for your delicious pizzas...


Does Pizza Hut offer delivery?

Yes, Pizza Hut does offer delivery services. We understand the convenience of having your favorite pizzas delivered straight to your...

How long does it take for a Pizza Hut delivery to arrive?

Pizza Hut strives to deliver your order as quickly as possible. Our average delivery time depends on various factors such as location,...


What is Pizza Hut's return policy?

Pizza Hut's return policy aims to ensure customer satisfaction. If you are dissatisfied with your order, please contact your local...

Special Diets

Does Pizza Hut offer any gluten-free pizza options?

Yes, Pizza Hut offers gluten-free pizza options. We understand the importance of catering to customers with dietary restrictions and...

Does Pizza Hut offer any vegetarian or vegan pizza options?

Yes, Pizza Hut offers a variety of vegetarian and vegan pizza options. For vegetarians, you can choose from our Veggie Lover's Pizza,...

Crust Options

What are the different crust options available at Pizza Hut?

At Pizza Hut, we offer a variety of crust options to cater to everyone's preferences. Our classic Hand-Tossed crust is our traditional...


Can I customize my pizza toppings when ordering from Pizza Hut?

Yes, Pizza Hut gives you the freedom to customize your pizza toppings according to your preferences. You can create a personalized...

Rewards Program

What is the Pizza Hut rewards program?

The Pizza Hut rewards program is an exclusive loyalty program designed to reward our valued customers. By signing up for the program,...


Does Pizza Hut offer any discounts or promotions?

Yes, Pizza Hut frequently offers discounts and promotions to its customers. The company understands the importance of providing value...
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