I ordered from the Columbus Georgia location on Buena Vista road I was called to be tol...

GetHuman-tanicaby's customer service issue with Pizza Hut from February 2019

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The issue in GetHuman-tanicaby's own words
I ordered from the Columbus Georgia location on Buena Vista road I was called to be told they had no drinks in store and I would be refunded the amount of a * l I agreed and hung up. A while later my food arrived and what I got was a burnt cold and poorly presented meal. Both pizzas were burnt the sausage pizza had some type of sweet crumble on the crust the pepperoni had little-to-no sauce the cookie was burnt and only edible halfway through the slice the boneless wings were dripped and maybe * to * drops of sauce when calling the manager while explaining what I had he proceeds to cut me off to say I made your food it was fine when I told him to calm down because he was speaking in a disrespectful manner he perceives to say no that's what I'm telling you to do you calm down I hung up the phone the food has a weird and old taste to it and I would like a full refund and an apology from this night shift manager at store number ***** it was a male manager or at least he identified his self as manager and clearly stated he made my food.

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Pizza Hut

Customer service issue
Reported by GetHuman-tanicaby
Feb 19th, 2019 - 3 years ago
Not resolved
Seen by 3 customers so far
Similar issue to 1459 others
0 customers following this


GetHuman-tanicaby started working on this issue
Feb 19th, 2019 11:43pm