There are not words or ways to express my experience at Pizza Hut last night. Disappoin...

GetHuman-ldreb's customer service issue with Pizza Hut from February 2019

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The issue in GetHuman-ldreb's own words
There are not words or ways to express my experience at Pizza Hut last night. Disappointed and disgusted are two words that I will start with. For starters, my sister and I ordered our order online (this was supposed to be ready at *:**pm) and when we get there we find out that they gave our pizza to the wrong person so we had to wait for them to remake it. As we watch the guy remake it, he’s not using gloves as he plates the pepperoni on our pizza. We’re told our wait time is “* minutes “....** minutes later and leaving to store shortly after *:**pm they are not remorseful at all and our pizza was horrible , over cooked, not enough cheese and well at this point we didn’t wanna wait anymore. We will never return to the Pizza Hut located at * Newbridge road in Hicksville New York. The people there are incompetent and don’t know how to do customer service. Such a disappointment because we love Pizza Hut. Please take a closer look at this store as it is run VERY poorly. Thank you for your attention
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Pizza Hut

Customer service issue
Reported by GetHuman-ldreb
Feb 16th, 2019 - 8 mons ago
I have an issue with Pizza Hut too
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Feb 16th 7:40pm