I made a mistake last night. My phone has a damaged screen. I somehow mistyped my addre...

GetHuman-kjstlcar's customer service issue with Pizza Hut from February 2019

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The issue in GetHuman-kjstlcar's own words
I made a mistake last night. My phone has a damaged screen. I somehow mistyped my address. Thus put the order at a different location . I called the other location . Brent at that store told me “don’t worry we will fix and deliver you your pizza”. I gave them my correct address . Brent said we will deliver your pizza. Meanwhile I wIait ** to ** min. The same store told me “your order got voided and sent back to the correct location. I called the other location. They didn’t call me first and try to deliver the order like ** blocks away . They should of realized the mistake in address. The driver called me from ** blocks away over ** min . Showed up extremely rude. Disrespectful. Told me I sounded like a lady on the phone. The pizza was cold . I’m really upset about this. I know this was my mistake originally . However the incorrect store should of just processed the order as promised and given the correct address to the driver.
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Pizza Hut

Customer service issue
Reported by GetHuman-kjstlcar
Feb 16th, 2019 - 8 mons ago
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GetHuman-kjstlcar started working on this issue
Feb 16th 3:09pm