I ordered a pizza and was told it would arrive at *:**. At *:** I called my pizza hut t...

GetHuman-sekilgor's customer service issue with Pizza Hut from February 2019

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The issue in GetHuman-sekilgor's own words
I ordered a pizza and was told it would arrive at *:**. At *:** I called my pizza hut to find out where it was. The person I spoke to basically just said it is on the way. ** minutes later it still hadn't arrived. I called and asked to speak to a manager. He informed me, word for word that "It wasn't their fault and maybe next time you should do carry out" Had the estimated delivery time shown over an hour, I would have done carry out. It should ** to ** minutes. The fact that he gave exactly zero cares about the customer was frustrating. I expect a full refund and to be honest, I would sincerely look into the pizza hut located on **** Jefferson Hwy*Baton Rouge, LA ***** It has terrible reviews and I understand why.
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Pizza Hut

Customer service issue
Reported by GetHuman-sekilgor
Feb 16th, 2019 - 8 mons ago
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GetHuman-sekilgor started working on this issue
Feb 16th 2:25am