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Hello,**I purchase a philips sonicare online and got my product delivered on friday. I ordered a toothbrush heads but when i got it, i realised i ordered the wrong product & it wasn’t conpatible with my toothbrush. I tried calling the customer support and aftee waiting more than an hour on hold, i got a representative who transfer me to another one then another wait. So didnt get anyone & today again i called they say call on monday on another number as its not their department. So i want to exchange the product & get the right one or return & get a refund. How shall i proceed?? **Thanks*Vanessa
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