Hello,**I purchase a philips sonicare online and got my product delivered on friday. I...

GetHuman-vanmari's customer service issue with Philips Sonicare from February 2019

1 view
 | 
55 similar
 | 
0 following
Help with my Philips Sonicare issue
First: share to improve GetHuman-vanmari's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-vanmari's next move: call Philips Sonicare.
The best way to get your problem resolved is to tap the button below to start calling Philips Sonicare. We will check on you later to see if it's fixed or needs to be escalated.
Before contacting them, items GetHuman-vanmari may need:
Name, Email, Phone number or other identifying information
The issue in GetHuman-vanmari's own words
Hello,**I purchase a philips sonicare online and got my product delivered on friday. I ordered a toothbrush heads but when i got it, i realised i ordered the wrong product & it wasn’t conpatible with my toothbrush. I tried calling the customer support and aftee waiting more than an hour on hold, i got a representative who transfer me to another one then another wait. So didnt get anyone & today again i called they say call on monday on another number as its not their department. So i want to exchange the product & get the right one or return & get a refund. How shall i proceed?? **Thanks*Vanessa
GetHuman-vanmari did not yet indicate what Philips Sonicare should do to make this right.
I have an issue with Philips Sonicare too
How GetHuman-vanmari fixed the problem
We are waiting for GetHuman-vanmari to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Philips Sonicare's attention and get better help faster. Tap below to get started.
Having Philips Sonicare issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-vanmari fixes it.
This email address isn't valid

Philips Sonicare

Customer service issue
Reported by GetHuman-vanmari
Feb 16th, 2019 - 8 mons ago
I have an issue with Philips Sonicare too
Not resolved
Seen by 1 customer so far
Similar issue to 55 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-vanmari started working on this issue
Feb 16th 9:30pm