I bought * packs of marlboro black from a local gas station in maysville Ky like I alwa...

GetHuman1041930's customer service issue with Philip Morris from August 2018

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The issue in GetHuman1041930's own words
I bought * packs of marlboro black from a local gas station in maysville Ky like I always do. I open the first pack and they were hard to light only to discover * into the pack they all had holes in them. My husband then later at work opens the second pack and said they all had holes as well. I buy * at a time when they are ** cents off. Needless to say all * packs were this way. Maybe some coupons for a free pack or two of cigarettes would be awesome! Not expecting to get all my money back but * or * would be nice.
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Philip Morris

Customer service issue
Reported by GetHuman1041930
Aug 27th, 2018 - 4 mons ago
I have an issue with Philip Morris too
Not resolved
Seen by 6 customers so far
Similar issue to 10 others
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Timeline
GetHuman1041930 started working on this issue
Aug 27th 3:43pm