I paid to renew my wife’s subscription to People Magazine on **-**-**, check number...

GetHuman1966360's customer service issue with People Magazine from January 2019

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The issue in GetHuman1966360's own words
I paid to renew my wife’s subscription to People Magazine on **-**-**, check number **** in the amount of $***.**. The subscription had lapsed. So I paid in full to get it going again ASAP. Today I received an invoice for her subscription for $***.**. I have already paid for a year’s subscription. I should not be forced into paying for a second time for my wife to start to again receive copies of the magazine**My wife’s name address and phone number are **Susan W Bigelow** Magnolia Circle*Farmington, Ct. *********-***-******Why can’t I*we just talk to a customer service representative? Is that really too much to ask? What ever happened to good old fashioned customer service?**Incidentally, I have been giving this magazine to my wife for Christmas for more than ** years. A long standing customer should not have to go through this sort of aggravation in order to get a lapsed (as of end of November, ****) subscription reinstated.**If someone would call me on my cell phone (***-***-****), that would be great. I really want to talk with a live person. Call on my cell up to **:** PM EST.**Looking forward to getting this mixup resolved immediately. I paid to have my wife receive her magazines. Exactly when will that start happening. I am not planning to pay again for what I already paid for.**Peter Bigelow ** Magnolia Circle*Farmington, Ct. *********-***-**** (Land Line)****-***-**** (cell phone).
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People Magazine

Customer service issue
Reported by GetHuman1966360
Jan 15th, 2019 - a mon ago
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Not resolved
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Timeline
GetHuman1966360 started working on this issue
Jan 15th 12:55am