How Do I Make a Billing Inquiry on People Magazine?

Introduction

Do you see an unauthorized renewal in your People Magazine account or an unexpected charge on your card? Perhaps you received a print copy of People Magazine that you didn't order. Whether you're dealing with duplicate or unauthorized billing or charges made after canceling your magazine subscription, you can dispute the charge with People Magazine. Before contacting the publication, double-check the charge to make sure it's incorrect. Provide any supporting documentation to help People Magazine resolve the issue. Continue reading to learn how to dispute a bill with People Magazine.

Sign In to Your Account

Before disputing a charge, be sure to review your subscription details first. To sign in and check your subscription, enter your account number and ZIP code. You may also be able to log in using your personal information.

Once logged in, review your subscription and billing details to verify the charge you want to dispute. If you see an unexpected renewal, check whether your subscription was successfully canceled. Look for a cancellation confirmation email from People Magazine or review your current subscription status. If you have proof that you canceled before the renewal, keep it as supporting documentation for your billing dispute.

Submit Your Dispute Request

People Magazine also offers an online form for subscription-related issues. Complete the form and be sure to select Billing & Subscription under Reason for Request. You can also provide supporting documentation by clicking Add File and uploading the appropriate file. Review all the information you've entered, then click Submit.

Contact People Magazine's Fulfillment Team

While you can use the submit a request form to dispute a charge with People Magazine, we recommend emailing the fulfillment team, who can better assist with subscription-related requests. You can also call the Customer Care team directly and explain the billing issue or unauthorized charge. Be prepared to provide your subscription details and any screenshots or billing statements that may help the team investigate and resolve the issue.

Call Your Bank

Note: Consider this only as a final step. Whenever possible, try to resolve the dispute directly with People Magazine first.

If you're unable to resolve the issue with People Magazine, you may want to consider contacting your card issuer to dispute the charge. Let them know about the billing issue and provide as many details as possible, including screenshots of the charge. Tell them you've already tried resolving the issue with People Magazine, but they couldn't resolve it.

Keep in mind that filing a dispute doesn't guarantee a refund. Your card issuer may investigate the charge and ask you to provide additional information or documentation before making a decision.

Conclusion

Were you able to dispute an unauthorized charge with People Magazine? Contact them after verifying that the charge is incorrect or unauthorized. When you reach out, provide documentation to help them investigate and resolve the issue. If they can't provide a refund or resolve the billing problem, your last resort may be to contact your bank or card issuer to dispute the charge. Keep any relevant documentation and previous communication with People Magazine in case your bank requests additional information. Still have questions about resolving a billing issue with People Magazine? Contact Customer Support today.