Didn’t know my subscription expired cuz u stopped sending me notices in May this year...

GetHuman1471228's customer service issue with People Magazine from November 2018

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The issue in GetHuman1471228's own words
Didn’t know my subscription expired cuz u stopped sending me notices in May this year. Tried to make the *th installment then over phone but the rep couldn’t process it. Happy to renew now that will know what happened (no thanx to you guys) but want the last * issues thrown in. Both Amber & Laura in Cust Serv said no, were rude & talked over me. Laura wdnt get me a supervisor so I had to call back. Amber wdnt either til I’d wasted ** min with her. Now I’m waiting for a manager to call back, when, I don’t know. I’ve been a subscriber since ****, & this is how u treat me??? Jess Cagle wd be appalled. Becky Pearson ***.***.****
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People Magazine

Customer service issue
Reported by GetHuman1471228
Nov 2nd, 2018 - a mon ago
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GetHuman1471228 started working on this issue
Nov 2nd 3:45pm