They said they wouldn't suspend the account and that would be fine and then * days late...

GetHuman543531's customer service issue with People Magazine from April 2018

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The issue and preferred resolution, in GetHuman543531's own words:
Change my address and ask them for a * week grace period because I had to have emergency surgery ... They said they wouldn't suspend the account and that would be fine and then * days later they suspended the service anyway????
I called and asked them to work with me and they didn't even stick to the oral agreement
If they could please unsuspend the acct. And ill set ip auto pay andd make the payment on may *st.?
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People Magazine

Magazine subscription
Customer service issue
Reported by GetHuman543531
Apr 18th, 2018 - 3 mons ago
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Timeline
GetHuman543531 started working on this issue
Apr 18th 2:47pm