I have a chemistry student book which was given by a friend. She did not use the active...

GetHuman-zehravir's customer service issue with Pearson from August 2020

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The issue in GetHuman-zehravir's own words
I have a chemistry student book which was given by a friend. She did not use the active learn and neither did she use the code for the online active learn. Now when I'm trying to use the active learn it says he code has expired although she never used it. It is a bit unfair as she did not use the code and now I'm unable to use it too. Please send me a replacement code for the book as i cannot access Active Learn.

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Pearson

Customer service issue
Reported by GetHuman-zehravir
Aug 22nd, 2020 - 2 months ago
Not resolved
Seen by 2 customers so far
Similar issue to 49 others
0 customers following this

Timeline

GetHuman-zehravir started working on this issue
Aug 22nd 10:05am
GetHuman-zehravir indicated the issue is not fixed yet.
Aug 22nd 10:06am
GetHuman-zehravir indicated the issue is not fixed yet.
Aug 22nd 10:06am
GetHuman-zehravir indicated the issue is not fixed yet.
Aug 22nd 10:06am
GetHuman-zehravir indicated the issue is not fixed yet.
Aug 22nd 10:06am
GetHuman-zehravir indicated the issue is not fixed yet.
Aug 22nd 10:06am
GetHuman-zehravir indicated the issue is not fixed yet.
Aug 22nd 10:06am

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