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Pearson Customer FAQ

Top Answers & How-to Guides

How do I Contact Pearson Customer Service?

The question we are asked most often is about how to talk to Pearson customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

How do I create an account?

To create an account, simply visit our website and click on the "Create Account" or "Sign Up" button. You will be prompted to enter...

How do I reset my password?

To reset your password, go to the login page and click on the "Forgot Password" link. You will be prompted to enter your email address...
Ask any question you have about Pearson customer service, get an answer now.

Recent Pearson Customer Questions

I'm taking a summer class and all assignments and tests are on Pearson MyLab

Pearson MyLab is an online platform which provides a comprehensive suite of learning resources. It's designed to help you with your coursework, provide interactive study material, and help you maintain track of your progress. In MyLab, you will likely find assignments and tests created by your instructor. These might include homework, quizzes, exams, etc., that you can complete through the platform. In order to use it, you would need a course ID from your instructor, which can then be used to register or sign in to Pearson MyLab. Be sure to check due dates for all your assignments and tests so that you ensure timely submissions.
Asked Jun 6, 2024 2:27 PM

my two ipads in q interactive are not communicating

Whenever you find your two iPads in Q interactive not communicating, there might be issues with Wi-Fi, Bluetooth, or the Q Interactive application itself. First, confirm that both iPads are connected to the same Wi-Fi network. In case that doesn't work, you can try turning the Bluetooth off and on again on both devices. For the Q Interactive application, make sure you're using the latest version on both iPads, if not, please update. If none of these steps work, try restarting both iPads. If problems persist, you may need to contact Pearson's Customer Support for additional help.
Asked Apr 5, 2024 12:30 PM

J’ai commandé un kit de plusieurs test et il en manque un dans le colis

Nous sommes désolés d'apprendre qu'il manque un test dans votre kit. Malheureusement, nous ne sommes pas directement en mesure de résoudre ce problème, mais nous vous recommandons de contacter le service client de Pearson pour signaler l'article manquant. Le service client pourra probablement vous aider à résoudre ce problème. Nous vous remercions de votre compréhension.
Asked Mar 29, 2024 6:48 AM

Help me with my Pearson customer service issue

Account Management

How do I create an account?

To create an account, simply visit our website and click on the "Create Account" or "Sign Up" button. You will be prompted to enter...

How do I reset my password?

To reset your password, go to the login page and click on the "Forgot Password" link. You will be prompted to enter your email address...

About Pearson

What is Pearson?

Pearson is a global education company that provides various solutions and services to learners, educators, and institutions. With a...

Products

What products does Pearson offer?

Pearson offers a wide range of products to support education and learning across various levels and subjects. They provide textbooks,...

Payment

What payment methods are accepted?

Pearson accepts various payment methods to ensure convenience and flexibility for our customers. We currently accept major credit cards,...

Offline Access

Can I download Pearson products for offline use?

Yes, most Pearson products can be downloaded and accessed offline. Pearson offers a range of digital resources and materials for educators...

Discounts and Promotions

Are there any discounts or promotions available?

Yes, Pearson offers various discounts and promotions to make their products more accessible to users. These discounts may include special...

Refund Policy

What is Pearson's refund policy?

Pearson's refund policy allows customers to request a refund within 30 days from the date of purchase, provided that the product is...
We look to the Pearson issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Pearson issues reported to GetHuman
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