Paypal agreed to reimburse my money but expected me to pay postage for defective items...

GetHuman-paulasix's customer service issue with Paypal (UK) from February 2019

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The issue in GetHuman-paulasix's own words
Paypal agreed to reimburse my money but expected me to pay postage for defective items - I sent * emails to paypal through resolution centre - given no replies other than generic email.*No I am told the case is closed because I didnt give paypal a tracking number - how could I re I was still waiting for Paypal to reply*Paypal said also the goods sent back must be in good order - I didnt receive them in good order*I want reimbursment of my money paid $**.** and I do not want to pay postage consumer rights you do not pay to send back faulty goods*Thank you
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Paypal (UK)

Customer service issue
Reported by GetHuman-paulasix
Feb 18th, 2019 - 8 mons ago
I have an issue with Paypal (UK) too
Not resolved
Seen by 3 customers so far
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Timeline
GetHuman-paulasix started working on this issue
Feb 18th 3:12am
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Feb 18th 3:14am