Paychex Customer Service

Contact Paychex & solve common issues

Use Paychex's Phone Number

Paychex's customer service phone number is the best way to reach them and resolve issues. While there may be a wait, you will be able to talk to a real human being.

Help specific to your issue

Start typing out your issue or question. We can answer questions or elaborate on existing answers in real time with our database of customer service information about Paychex. Below you will also find the phone and non-phone-based contact information we've gathered.

Paychex: top questions and answers

Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for Paychex.
There's more!
Click below to show 1 more questions, answers, and complete guides to common Paychex customer support problems.

Contacting Paychex customer support

Below you can compare and contrast the 5 ways to contact Paychex by looking at which ones are the fastest and which ones other customers recommend the most for solving Paychex customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Paychex across the following channels: Phone, Web.

Phone number / contactWaitVotes
800-322-7292
Customer Service
4 mins13
888-246-7500
Paychex Flex
2 mins21
Online Help at paychex.com
Customer Service
< 2 hrs54
877-456-6317
General Ledger
2 mins15
800-472-0072
Employee Benefits Administration
2 mins12

Recent reasons customers contacted Paychex:

I can't log into my account because I forgot my password and I tried to many times and...
It won't let me log into my account
i need the fax number to help out my boyfriend to send in something so he can get his m...
Locked out of my account and need to update phone number
I need to call in payroll and can't get a representative on the phone.
recover password took ** minutes to send name. this is not acceptable.
I locked myself out of my account. Input the wrong password three times.
I gave the company the direct deposit but however that direct deposit card was canceled...
Everytime I put my username in it says its not registered so I do forget user name then...
We are having the same issue consistently (multiple times now) where we send in payroll...
For some reason my employees bonus checks are on hold this is an emergency I need to sp...
I'm new to this system and I my employees they need to get their bonus checks and what...
where are our paychecks and why doesn't anyone help. they said the checks are in route...
I have been a client of paychex for more than ** years, my id is *****-*****I was just...
I work for a small company with eight employees. I can't login to my account as of Oct...

Help me with my issue

Does GetHuman work with Paychex?

GetHuman does not work with Paychex's customer support operations, directly or in any other way. GetHuman has no partnership or relation to Paychex at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check Paychex's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

Contacting Paychex at a Glance

Paychex has no chat option
Paychex has no customer email
Paychex has 1 help forum
Paychex has no twitter handle
Paychex has no facebook page
Contact information overview

Contacting Other Companies

Was this page helpful?
Thank you and please share!
Thank you and please share!
Needs work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!