Seller uses stoken UPS tracking info. As per tracking info, an item was delivered to my...

GetHuman-omnispac's Refund issue with PayPal from September 2020

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The issue in GetHuman-omnispac's own words
Seller uses stoken UPS tracking info. As per tracking info, an item was delivered to my zip code, but it was shipped by some company to a different customer for a totally unrelated item. I provided UPS detailed tracking info which clearly states the address item was delivered. I provided this info to Paypal. Their process is submit proof of delivery to seller. Seller sends the same tracking info for the *nd time. Paypal rejects the dispute for the *nd time bcos they received info*response seller, not even validating what info it is. There's no message to me from Customer service as a courtesy even after I have sent them several messages. There is absolutely no reason fro Paypal to go back to seller to request any more info, as the info already provided shows that this is a fradulent seller.

GetHuman-omnispac did not yet indicate what PayPal should do to make this right.

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PayPal

Refund issue
Reported by GetHuman-omnispac
Sep 28th, 2020 - 2 years ago
Not resolved
Seen by 10 customers so far
Similar issue to 37005 others
0 customers following this

Timeline

GetHuman-omnispac started working on this issue
Sep 28th, 2020 4:36pm

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