On Dec. **,****, I received an email with an invoice for a purchase through paypal that...

GetHuman4155969's Dispute a Charge issue with PayPal from December 2019

Help with my PayPal issue
First: share to improve GetHuman4155969's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman4155969 may need:
Email, phone number, Name, last 4 digits of Social Security Number, ability to receive access code, and account log in
Top Tip from another customer
You can also dispute a charge through the app. Once logged in, look up your ride under Your Trips, select the ride that you wish to dispute, then click "I would like a refund" and then select the reason for the refund request.
The issue in GetHuman4155969's own words
On Dec. **,****, I received an email with an invoice for a purchase through paypal that I did not make. The charge was for $***.**. The description of the Charge was for Bitdefender Total Security (Premium antivirus, identity and privacy protection--all in one subscription.)**Although I did at one time have a paypal account, I have not used it in years. In fact, I do not have any idea what my login and password would be. The email that the invoice was sent to is my personal email which is listed below.

GetHuman4155969 did not yet indicate what PayPal should do to make this right.

How GetHuman4155969 fixed the problem

We are waiting for GetHuman4155969 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get PayPal's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having PayPal issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

PayPal

Dispute a Charge issue
Reported by GetHuman4155969
Dec 26th, 2019 - 2 years ago
Not resolved
Seen by 31 customers so far
Similar issue to 17204 others
0 customers following this

Timeline

GetHuman4155969 started working on this issue
Dec 26th, 2019 9:31pm
GetHuman4155969 indicated the issue is not fixed yet.
Dec 30th, 2019 6:34pm
GetHuman4155969 indicated the issue is not fixed yet.
Dec 31st, 2019 5:37am
GetHuman4155969 indicated the issue is not fixed yet.
Jan 3rd, 2020 5:17pm
GetHuman4155969 confirmed the issue is fixed. Hooray!
Jan 3rd, 2020 5:20pm
GetHuman4155969 indicated the issue is not fixed yet.
Jan 3rd, 2020 5:20pm

Setup Your New Home Easily

Our free concierge service can find the best deals across telecom providers in your new zip code and making sure your services arrive on the same day. Talk to a live person seconds from now who can do price comparisons for you and get a date that works for you!

Call anytime: 888-959-6783Our concierge is unaffiliated and therefore able to compare deals (and schedule) across many companies