I have an old paypal account that I cannot access because of the two method verificati...

GetHuman4110307's Account Access issue with PayPal from December 2019

Help with my PayPal issue
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Before contacting them, items GetHuman4110307 may need:
Email, phone number, Name, last 4 digits of Social Security Number, ability to receive access code, and account log in
Top Tip from another customer
If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman4110307's own words
I have an old paypal account that I cannot access because of the two method verification. It wants me to verify credit card number and phone number. I remember the phone number but I don't have that number anymore. I also don't have that credit card anymore. This is an old account that I must be able to access as I know I have money in it that needs to be transferred. I need help getting into my account and I have tried calling during normal business hours several times and the automated system keeps saying that its not normal business hours and no agents are available. I need help immediately to get this problem resolved. Please email me at *****@***.com. That is also the email associated with my old paypal account that again, I cannot access and need your help with .

GetHuman4110307 did not yet indicate what PayPal should do to make this right.

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How Do I Restore My Paypal Account?Why Can't I Withdraw Paypal Money?How Do I Unsuspend My Paypal Account?Why Can't I Transfer Money from Paypal to My Bank Account?Why Can't I Accept Paypal Payments?
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PayPal

Account Access issue
Reported by GetHuman4110307
Dec 17th, 2019 - 10 months ago
Not resolved
Seen by 8 customers so far
Similar issue to 16932 others
0 customers following this

Timeline

GetHuman4110307 started working on this issue
Dec 17th, 2019 2:03pm

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