A vendor is NOT issuing a refund that I've requested SEVERAL times! The vendor is just...

GetHuman-aizaavu's Dispute a Charge issue with PayPal from August 2019

Help with my PayPal issue
First: share to improve GetHuman-aizaavu's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-aizaavu may need:
Email, phone number, Name, last 4 digits of Social Security Number, ability to receive access code, and account log in
Top Tip from another customer
You can also dispute a charge through the app. Once logged in, look up your ride under Your Trips, select the ride that you wish to dispute, then click "I would like a refund" and then select the reason for the refund request.
The issue in GetHuman-aizaavu's own words
A vendor is NOT issuing a refund that I've requested SEVERAL times! The vendor is just ignoring my REFUND requests. I purchased a "digital" item, i.e. images but the quality is subpar and the download time takes too long! *I've emailed Paypal but they aren't helping. *I purchased a digital product (images) from Stockily on May *th. The company claims to have a **-day warranty which you can find here https:**stockily.io*refund.html****I want a refund because *) these images are of poor quality *) they take a ridiculously long time to download *) My first TWO refund requests were made WITHIN the **day refund period!****It appears that they are DISHONESTLY and UNPROFESSIONALLY "running out the clock"****I requested a REFUND on May **th, I received a response email stating that “I'd be updated”- I NEVER was! https:**www.screencast.com*t*B*jJZYn*C****I requested a REFUND AGAIN on June *, I didn’t get ANY response**https:**www.screencast.com*t*SuMeuy*JW*Ce****I requested a REFUND yet AGAIN on June **th, guess what? No response**https:**www.screencast.com*t*n*PEfNBPxrji****I requested a REFUND yet AGAIN on July **th and shocker... NO response at all https:**www.screencast.com*t*CXQDuBD*CcO****I requested a REFUND yet AGAIN on July **th. and can you guess? NO response**https:**www.screencast.com*t*wT*K*EWmK****I requested a REFUND yet AGAIN July **rd, and NO response!!! **https:**www.screencast.com*t*pKidp*sueQPP****I requested yet another REFUND again today, although considering how this vendor doesn't answer my other emails, I'm not expecting a response. **https:**www.screencast.com*t*BYdvOg*NIp*****This vendor is dishonest, unprofessional, and he provides NO customer support. ****Will you PLEASE help me get my lawfully justified REFUND or will you help this vendor rip me off? If you look at my history you'll see that I do NOT make it a habit of requesting refunds, so I'm not one of those people. I should get my requested REFUND based on PRINCIPLE. Will Paypal help me?

GetHuman-aizaavu did not yet indicate what PayPal should do to make this right.

How GetHuman-aizaavu fixed the problem

We are waiting for GetHuman-aizaavu to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get PayPal's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having PayPal issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid


Dispute a Charge issue
Reported by GetHuman-aizaavu
Aug 2nd, 2019 - 3 years ago
Not resolved
Seen by 65 customers so far
Similar issue to 46720 others
0 customers following this


GetHuman-aizaavu started working on this issue
Aug 2nd, 2019 4:59pm
GetHuman-aizaavu indicated the issue is not fixed yet.
Aug 5th, 2019 5:45pm

Paying Too Much for Cable?

Want to talk to a real person right now who can compare TV, Internet, or phone packages in your area from different companies? Our service tracks the best deals from the various providers in your home area.

Call Free: 888-379-2546Our service is unaffiliated and thus can compare plans across many providers