Reference ID: PP-***-***-***-*** I am respectfully requesting that the hold on my funds...
GetHuman2947731's Account Access issue with PayPal from May 2019
Help with my PayPal issue
First: share to improve GetHuman2947731's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman2947731 may need:
Email, phone number, Name, last 4 digits of Social Security Number, ability to receive access code, and account log in
Top Tip from another customer
If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman2947731's own words
Reference ID: PP-***-***-***-*** I am respectfully requesting that the hold on my funds*account be lifted. I am not necessarily requesting that my account be re-opened or allowed to continue to use the PayPal service, as I have already taken my business to your largest competitor and I am no longer in need of PayPal’s services. Because I feel that holding my funds for *** days is excessive, and perhaps a punitive abuse of power, I will be filing complaints with the following agencies on Wednesday morning, May **, **** if I am not satisfied with PayPal’s response to this request to release my funds: (agencies that I will be reporting to) The California Office of the Attorney General http:**ag.ca.gov*contact*complaint*form.php?cmplt*CL The Kansas Office of the Attorney General https:**ag.ks.gov*contact*complaint*form. Rues Law Firm Tony W. Rues *****@***.com ***-***-**** Additionally: The United States Federal Reserve http:**www.federalreserveconsumerhelp.gov*complaintinfo.cfm?info** (I understand that PayPal does not operate as a “bank” which is precisely why they may be interested in such complaints) The Better Business Bureau: https:**odr.bbb.org*odrweb*public*complaintlink.aspx All complaints will be filed “online” Wednesday morning May **, **** and written copies will also be sent via certified postal mail. I understand PayPal’s need for holding funds for credit card chargeback purposes, however a review of my account history for the last several years will reveal a very low chargeback rate. I feel that any reasonable person would conclude that holding my entire balance for *** days is excessive and my be viewed by some as punitive or as already stated, an unnecessary abuse of power and perhaps even contrary to the laws of some states. That being said I have no problem with, and agree to leaving a balance of $*** for credit card chargeback purposes for the duration of the *** days. I feel that this is a fair resolution while still leaving PayPal with the means to charge back any future credit card disputes to my account. Please be aware that replying with the standard “this is part of the terms of service that you agreed to” will not satisfy my request, or deter me from filing my complaints with the agencies listed above on the morning of Wednesday May, **. It will be up to those agencies to determine if PayPal is operating within the law, abusing power, etc. I am simply seeking a resolution that is fair and in the best interest.
GetHuman2947731 did not yet indicate what PayPal should do to make this right.
I have an issue with PayPal too
How GetHuman2947731 fixed the problem
We are waiting for GetHuman2947731 to fix the problem and share the solution with the rest of us customers.
Please help with my PayPal issue
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common PayPal customer problems.
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Account Access issue
Reported by GetHuman2947731
May 19th, 2019 - 2 years ago
I have an issue with PayPal too
Seen by 7 customers so far
Similar issue to 39789 others
0 customers following this
GetHuman2947731 started working on this issue
May 19th, 2019 4:10am
Setup Your New Home Easily
Call our Free Concierge and we will compare service and plans in your new home area and schedule all setup for the same day- free of charge! Get a better deal on all your services in 1 call, and let us make scheduling easy for you.
Call Free: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians