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On September **, ****, Paypal erroneously deducted $***.** from my (then) linked bank a...

GetHuman1955975's customer service issue with PayPal from January 2019

Help with my PayPal issue
The issue in GetHuman1955975's own words
Un-limit (un-restrict) my account. ... On September **, ****, Paypal erroneously deducted $***.** from my (then) linked bank account. The money did not go to the recipient that Paypal claimed. I filed a dispute with my bank and they retrieved the money for me.*Then, just because I had filed a dispute, Paypal restricted my account. It wasn't a BIG problem at the time because I had no money in Paypal. But then someone added $***.** to my PayPal account on November *. *Finally, against my better judgment, I submitted a copy of my bank statement on December **th. Message says "completed, submitted for review."*I'm not sure if they want more "evidence" such as proof of identity, etc., which would be a way to be vulnerable to identify theft.*Today, January **, ****, I have heard nothing from Paypal and my account is still "limited" -- such as I can't do anything with it except log in. Ridiculous!
Paypal is almost impossible to contact and*or receive any customer service.
I want my account unrestricted.
Several years.
Spent * hours on the phone with them (a lot on hold)* the person said a "boss" would call me the following morning. I never received a phone call. After I sent a copy of my bank statement, a message popped up and I asked when my account would be unrestricted. Paypal did not respond.
I have an issue with PayPal too
How GetHuman1955975 fixed the problem
Although they did not contact me after they received a copy of my bank statement, when I called today (after a **-minute wait), the person was very helpful. She said I just had to reset my password and change my secret questions. Now my account is unrestricted. However, as soon as the money is transferred to my bank, I will close my Paypal account. I will NOT go through another hassle with them again!
Please help with my PayPal issue
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.
Bank account not link in PayPaltrouble linking my bank to PayPalIssue linking bank account to PayPalCan’t link bank account to paypalThere is an unknown payment for $**.** deducted from my bank account for PayPal...Cannot link bank account to PayPal Account to add money to paypal accountCan’t link my bank to my PayPalMy bank account is not linking to my paypal account.i am unable to link my bank to paypal
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PayPal

Paypal
Customer service issue
Reported by GetHuman1955975
Jan 13th, 2019 - 9 mons ago
I have an issue with PayPal too
Fixed
GetHuman1955975 shared how to fix
Seen by 16 customers so far
Similar issue to 28059 others
0 customers following this
Items needed
Email
phone number
Name
last 4 digits of Social Security Number
ability to receive access code
account log in
Timeline
GetHuman1955975 started working on this issue
Jan 13th 1:44pm
GetHuman1955975 shared this issue with friends on Facebook
Jan 13th 1:50pm
GetHuman1955975 confirmed the issue is fixed. Hooray!
Jan 13th 5:24pm
  1. Company Phone Numbers › 
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  4. On September **th, ****, Paypal erron...