Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-jadehaas may need:
Email, phone number, Name, last 4 digits of Social Security Number, ability to receive access code, and account log in
Top Tip from another customer
Try emailing email@example.com from the email address attached to your ROBLOX account. This is their most responsive channel.
The issue in GetHuman-jadehaas's own words
i am writing concerning my open case *PP-***-***-***-*** concerning merchant (flower children hippie stuff). i have been in contact with this company concerning a sweatshirt i purchased from them. i was not pleased with it. the lettering on the shirt was the color of the item (charcoal) and was unreadable. my last response from them told me that they do not have a returns department and would not accept any returns, which i couldn't get any instructions for. they told me to keep the shirt. they told me that i had to go to paypal or my credit card to resolve this and get my refund. this was to be a Christmas gift for my son. i can't get him another gift in its place as i can't afford to. the balance owed to me is in excess of $**.**. it is obvious that they aren't going to willingly help me with my issue. please expedite this issue as soon as possible. i have much confidence in paypal. thank you.
GetHuman-jadehaas did not yet indicate what PayPal should do to make this right.
I have an issue with PayPal too
How GetHuman-jadehaas fixed the problem
We are waiting for GetHuman-jadehaas to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.