bought item in cart linked to PayPal wallet !-email is old and they refuse to update (c...

GetHuman1682912's customer service issue with PayPal from December 2018

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The issue in GetHuman1682912's own words
bought item in cart linked to PayPal wallet !-email is old and they refuse to update (can't do it as per their "specialist"), bank has been sold and tried to change to new bank(same response from "specialist") this was AFTER I put in all my new info-routing acct number etc. They called landline with a verification code, which refused to validate when I put in the * digit code.** "Specialist" also said I NEED a smart phone-although they have called me with a recorded "paypal verification" number on my landline--not just a cell phone but I HAVE to have a smart phone-can't afford--She actually told me I lied when I told her that I had tried a couple times with the code they called to my landline**Tried to update my recently expired credit card and they also refused that.**Almost * hour wait time to talk to someone, who is RUDE and can't help with minor changes---I am the ONLY person in the entire world to request these changes--yeah-right!??!?!*And after almost * hrs on hold------------they HUNG UP ON ME-they can't help me*over ride--no help what so ever**Unbelievably rude*snotty*arrogant "customer service" I think not-they did NOT help in the least with any of the * seemingly simple issues, called me a liar---------what*how do they even exist?**Now what concerns me is---rude CS rep and "specialist" have my new bank info, entered and gave several times and they claim they don't have it---where is it?? Am contacting my bank to give heads up I may get scammed by paypal
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PayPal

Customer service issue
Reported by GetHuman1682912
Dec 3rd, 2018 - a mon ago
I have an issue with PayPal too
Not resolved
Seen by 13 customers so far
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Timeline
GetHuman1682912 started working on this issue
Dec 3rd, 2018 9:29pm