Dear Sir * Madam, I am writing to you to raise an issue about: Payment Services The iss...

GetHuman-quietcod's customer service issue with PayPal from November 2018

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The issue in GetHuman-quietcod's own words
Dear Sir * Madam, I am writing to you to raise an issue about: Payment Services The issue that I have experienced was: Need to change Business Name however have no documents. The credit card connected is in my Dad's name *it's his second card that he gave me* as the bank would not issue me one due to not having any ID. I am currently struggling to get any form of ID as they ask me for ID *which I obviously cant provide*. I have letters in my name with my address as proof but they are not bank issued. Those again are in my dad's name. I do however have a birth certificate. It occurred on: ********** I would like to change my business name please, as my current one was automatically set up by my Patreon account, which was under an online gaming alias. My real name is Charlotte Cogle, however I dislike Charlotte. As a result, I usually go by Cc or Florentine, with Cogle remaining the same. Please resolve this ASAP as my first message to you hasn't gone through, as well as I need this account to receive payments, otherwise I won't be able to pay to live. This is deeply distressing. Also please make it easier to contact yourselves in the future *make it easy to find your email please!* as the struggle has cased me to be wary of trusting PayPal and left a bit of a sour taste. I look forward to your prompt response on this matter. As recommended by Trading Standards, I would like to keep a complete record of my case, so please reply back via this email account. Yours faithfully, Florentine "Cc" Cogle **QuietC*****@***.com **Granary Road *Wolverhampton *West Midlands *WV* *UZ
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PayPal

Customer service issue
Reported by GetHuman-quietcod
Nov 27th, 2018 - 9 mons ago
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Timeline
GetHuman-quietcod started working on this issue
Nov 27th, 2018 6:18pm