I am unable to pay anyone with PayPal despite no listed limitations on my account. I w...

GetHuman1535794's customer service issue with PayPal from November 2018

26 views | 20792 similar | 0 following
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The issue in GetHuman1535794's own words
I am unable to pay anyone with PayPal despite no listed limitations on my account. I want the excessive 'security measures' to be changed so that I can actually make payments to everyone I want to make payments to. Whenever I try to make a payment,I get the following message: "Sorry, we weren't able to complete your payment at this time. Please try again later. If you continue to encounter problems, please contact customer service." I contacted customer service many times, and they have not fixed the issue, and they claim it is a security check and that they cannot resolve the issue. This is unacceptable as this is preventing all of my transactions (to companies as well as friends). I have already tried waiting for days, and this issue has only gotten worse in that period. I have also submitted a support ticket which has gone unanswered. This needs to be fixed ASAP.

GetHuman1535794 did not yet indicate what PayPal should do to make this right.

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PayPal

Customer service issue
Reported by GetHuman1535794
Nov 10th, 2018 - 3 years ago
Not resolved
Seen by 26 customers so far
Similar issue to 20792 others
0 customers following this
Items needed
Email
phone number
Name
last 4 digits of Social Security Number
ability to receive access code
account log in

Timeline

GetHuman1535794 started working on this issue
Nov 10th, 2018 3:41pm