Questions about account limitations VV**REXUS **Dear PayPal Representative,**I am respe...

GetHuman-sashapop's customer service issue with PayPal from October 2018

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The issue in GetHuman-sashapop's own words
Questions about account limitations VV**REXUS **Dear PayPal Representative,**I am respectfully requesting that my account limitations be lifted. During my phone call with PayPal customer service on Sunday, September ** and in multiple messages I have sent through PayPal's message support center (with no response from PayPal), I explained that I have violated no PayPal rules and that I should not have to give up personal documentation to use my account and use my money. *The only photo identification that I posses is a passport. It is an unreasonable and punitive use of PayPal's power to request such a private and sensitive document when I have not broken any of PayPal's service agreements or terms. I called from the registered number of this account and made it clear that it was indeed I, Alexander Popik, who was selling the goods. I even offered to answer security questions about myself to prove my identity, but the agent I spoke to refused to allow me to do so. In summary, I have broken no terms and have both proved my identity and offered to give further proof of my identity. Please remove the Photo ID Limitation or allow me to access my account.*An automated email with instructions on accessing PayPal's Resolution center will not be a satisfactory response to my request.**Thank You,*Alexander Popik

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PayPal

Customer service issue
Reported by GetHuman-sashapop
Oct 14th, 2018 - 4 years ago
Fixed
Seen by 4 customers so far
Similar issue to 18116 others
0 customers following this
Items needed
Email
phone number
Name
last 4 digits of Social Security Number
ability to receive access code
account log in

Timeline

GetHuman-sashapop started working on this issue
Oct 14th, 2018 5:24pm
GetHuman-sashapop indicated the issue is not fixed yet.
Oct 16th, 2018 12:41am
GetHuman-sashapop indicated the issue is not fixed yet.
Oct 16th, 2018 12:41am
GetHuman-sashapop indicated the issue is not fixed yet.
Oct 16th, 2018 12:52am
GetHuman-sashapop indicated the issue is not fixed yet.
Oct 16th, 2018 12:53am

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