On July **nd I ordered a braided wig from Philadelphia designer lace braid wig, with sh...

GetHuman-contehg's customer service issue with PayPal from August 2018

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The issue in GetHuman-contehg's own words
On July **nd I ordered a braided wig from Philadelphia designer lace braid wig, with shipping it cost $**.**. On August **th I received a package. In that package was a curly weave which I did not ordered. On the day I got the package I send them an email stating it was the wrong hair. On August **th Marian responded and asked me to send a picture of the hair. I send a pic. Of the wrong hair and the one I ordered. On August **th she responded back, “dear there are many types of wigs which need to be used in conjunction with the hair net. The price is excellent value for money. Have a nice day, best regards” I responded I don’t understand the message and have not gotten a response. This co. Is a fraud and I don’t think I should pay for something I didn’t ordered. It’s just not fair! So is there any way I can get back my money?
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PayPal

Customer service issue
Reported by GetHuman-contehg
Aug 18th, 2018 - a yr ago
I have an issue with PayPal too
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Seen by 4 customers so far
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Timeline
GetHuman-contehg started working on this issue
Aug 18th, 2018 12:14am
GetHuman-contehg indicated the issue is not fixed yet.
Aug 18th, 2018 1:38am
GetHuman-contehg indicated the issue is not fixed yet.
Aug 19th, 2018 1:18am