I received an email informing me of * $*** transactions where money was sent to an unkn...

GetHuman-danserea's customer service issue with PayPal from August 2018

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The issue in GetHuman-danserea's own words
I received an email informing me of * $*** transactions where money was sent to an unknown individual. I immediately started a dispute with paypal, changed ALL my passwords, and put holds on all * transactions at my bank. I would like to take my bank account off of the paypal website and cancel the entire account to avoid this in the future, but there are 'pending transactions' on the bank account in question. After reading multiple reports where Paypal let the transactions go through (for others' situations), I no longer want this risk and want to cancel my account immediately. How can this get done as soon as possible? I apologize for any demeaning tone in this message, but I just about had a significant portion of my bank account drained by unauthorized transactions.
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Customer service issue
Reported by GetHuman-danserea
Aug 16th, 2018 - a yr ago
I have an issue with PayPal too
Seen by 7 customers so far
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Items needed
phone number
last 4 digits of Social Security Number
ability to receive access code
account log in
GetHuman-danserea started working on this issue
Aug 16th, 2018 2:09am
GetHuman-danserea indicated the issue is not fixed yet.
Aug 16th, 2018 3:22am
GetHuman-danserea confirmed the issue is fixed. Hooray!
Aug 17th, 2018 3:32am