I have an issue with a newly opened account that I would like help with. I have a previ...

GetHuman-cableell's customer service issue with PayPal from July 2018

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Help with my PayPal issue
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The issue in GetHuman-cableell's own words
I have an issue with a newly opened account that I would like help with. I have a previous account, under the email *****@***.com, which I used to transfer my remaining balance of $**.** to my new account, which is under the email *****@***.com, only to log-in to the new account and find out that it now has limitations placed on it, which is now blocking me from being able to claim the $**.** I transferred from my old account. I sent in a photo of my state issued ID as requested, though it also asked for a photo of my SSN Card, which I feel very unsafe with sharing in that manner. If someone could please contact me and let me know of any other possible means of verifying my identity to have my limitations lifted, that would be greatly appreciated. I hope to hear from someone soon, thank you.
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PayPal

Customer service issue
Reported by GetHuman-cableell
Jul 3rd, 2018 - a yr ago
I have an issue with PayPal too
Fixed
Seen by 2 customers so far
Similar issue to 5988 others
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Items needed
Email
phone number
Name
last 4 digits of Social Security Number
ability to receive access code
account log in
Timeline
GetHuman-cableell started working on this issue
Jul 3rd, 2018 2:14am
GetHuman-cableell indicated the issue is not fixed yet.
Jul 3rd, 2018 3:15am