I received and Email asking for sensitive information. I am not sure if this is from Pa...

GetHuman167147's customer service issue with PayPal from June 2018

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The issue in GetHuman167147's own words
I received and Email asking for sensitive information. I am not sure if this is from PayPal or not. **----------------------------------------------------------------------*Reminder: We need your help*----------------------------------------------------------------------***Dear Jason Alan,***We emailed you a little while ago to ask for your help resolving an issue*with your account.**What's the problem?**Before we can offer you certain products and services, federal regulations*require that we collect specific information to verify your identity. This*information includes your name, address, date of birth, and National Tax ID*or Social Security Number. We haven't been able to verify your identity*using the information you provided, so we need some additional*documentation from you.**Until this issue is resolved, you'll be able to log in to your PayPal*account but you might not be able to add money to it or use some of your*account features.**Case ID Number: PP-***-***-***-*****How you can help**It's usually pretty easy to take care of things like this. Most of the*time, we just need a little more information about your account or latest*transactions.**Please log in to your account and go to the Resolution Center to find out*what you need to do. If we don't hear from you soon, we may limit what you*can do with your account until the issue is resolved.**Sincerely,*PayPal**----------------------------------------------------------------------*Help: *https:**www.paypal.com*us*cgi-bin*helpweb?cmd**help*Security Center: *https:**www.paypal.com*us*security**This email was sent by an automated system, so if you reply, nobody will*see it. To get in touch with us, log in to your account and click "Contact*Us" at the bottom of any page.**Copyright * **** PayPal, Inc. All rights reserved. PayPal is located at***** N. First St., San Jose, CA *****.**PayPal Email ID PP**** - **ffa******f*
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PayPal

Customer service issue
Reported by GetHuman167147
Jun 13th, 2018 - 9 mons ago
I have an issue with PayPal too
Not resolved
Seen by 3 customers so far
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Items needed
Email
phone number
Name
last 4 digits of Social Security Number
ability to receive access code
account log in
Timeline
GetHuman167147 started working on this issue
Jun 13th, 2018 9:43pm