My name is Sara Leclerc, I am an avid hiker, mountain climber and backpacker. In Augus...

GetHuman-ghostly's customer service issue with Patagonia from April 2018

5 views
 | 
380 similar
 | 
0 following
Help with my Patagonia issue
GetHuman-ghostly's next move: call Patagonia.
The best way to get your problem resolved is to tap the button below to start calling Patagonia. We will check on you later to see if it's fixed or needs to be escalated.
The issue in GetHuman-ghostly's own words
My name is Sara Leclerc, I am an avid hiker, mountain climber and backpacker. In August of **** I was diagnosed with Lyme Disease. Since then it has affected my hiking due to joint and muscle pain, extreme fatigue and heat intolerance. However, in September of this year my husband Ryan, whom was diagnosed four years ago with Relapse-Remitting Multiple Sclerosis our friend Stefanie who suffers from Fibromyalgia and her husband Ryan whom is her caregiver will be pushing ourselves ** miles from Mount Monadnock in Jaffery New Hampshire to the summit of Mount Sunapee in Newbury New Hampshire. We will follow the Greenway Trail. **Your product is amazing, it provides comfort, it provides warmth in cooler months along each trail. We recommend your product to everyone we meet along the way and to new comers to the hiking world.*My question is what would it take for you, as a company to sponsor us and help make our trip possible? We are all doing this hike to prove that a "Medical Label, a diagnosis" can not stop us.*Thank you for your time and consideration.**Sincerely*Sara Leclerc**-***-***-**********@***.com
GetHuman-ghostly did not yet indicate what Patagonia should do to make this right.
I have an issue with Patagonia too
How GetHuman-ghostly fixed the problem
We are waiting for GetHuman-ghostly to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Patagonia's attention and get better help faster. Tap below to get started.
Having Patagonia issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-ghostly fixes it.
This email address isn't valid

Patagonia

Customer service issue
Reported by GetHuman-ghostly
Apr 30th, 2018 - a yr ago
I have an issue with Patagonia too
Not resolved
Seen by 5 customers so far
Similar issue to 380 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Order number
Billing address
Email address on the account (if applicable)
Timeline
GetHuman-ghostly started working on this issue
Apr 30th, 2018 2:18pm
GetHuman-ghostly indicated the issue is not fixed yet.
Apr 30th, 2018 3:29pm
GetHuman-ghostly indicated the issue is not fixed yet.
May 1st, 2018 3:19pm