My name is Sara Leclerc, I am an avid hiker, mountain climber and backpacker. In Augus...

GetHuman-ghostly's customer service issue with Patagonia from April 2018

Help with my Patagonia issue
My name is Sara Leclerc, I am an avid hiker, mountain climber and backpacker. In August of **** I was diagnosed with Lyme Disease. Since then it has affected my hiking due to joint and muscle pain, extreme fatigue and heat intolerance. However, in September of this year my husband Ryan, whom was diagnosed four years ago with Relapse-Remitting Multiple Sclerosis our friend Stefanie who suffers from Fibromyalgia and her husband Ryan whom is her caregiver will be pu****ng ourselves ** miles from Mount Monadnock in Jaffery New Hamp****re to the summit of Mount Sunapee in Newbury New Hamp****re. We will follow the Greenway Trail. **Your product is amazing, it provides comfort, it provides warmth in cooler months along each trail. We recommend your product to everyone we meet along the way and to new comers to the hiking world.*My question is what would it take for you, as a company to sponsor us and help make our trip possible? We are all doing this hike to prove that a "Medical Label, a diagnosis" can not stop us.*Thank you for your time and consideration.**Sincerely*Sara Leclerc**-***-***-**********@***.com
I trust that Patagonia will make this right and come up with a resolution that is fair.
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Customer service issue
Reported by GetHuman-ghostly
Apr 30th, 2018 - 3 mons ago
I have an issue with Patagonia too
Not resolved
Seen by 4 customers so far
Similar issue to 15 others
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GetHuman-ghostly started working on this issue
Apr 30th 2:18pm
GetHuman-ghostly indicated the issue is not fixed yet.
Apr 30th 3:29pm
GetHuman-ghostly indicated the issue is not fixed yet.
May 1st 3:19pm