I have sent the alternator back w*RMA number...Still have yet to talk to anyone! They say that they have s support ticket and I show have email within * days or ten minutes I never got one in my email and check spam folder to!! At this point I just want my Paypal money refunded, This has been going on the whole month of MAY...no available contact from them is frustrating...at this point I just want my money back!!!!

GetHuman4879345's Return an Order issue with Partsgeek.com from May 2020

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The issue in GetHuman4879345's own words
partsgeek sent the wrong alternator, i followed the steps to Fedex it back with shipping label and a RMA*. i want them to ship me the right alternator, i cant get any emails from them though they say they will email me. i paid them back on the may *, **** paypal. i cant NO person on the phone or any info or help. oreder ***-******* Jennifer Troutman please send the alternator for **** ford escort LX *.* ltr. when they recieve my returned part...I just want my Paypal refunded to me forget sending me the right part..the wrong one was sent by their mistake not mine on ordering. It took ** days just to get here....I'm over it! I want my money back asap. I'll spend the extra money at Autozone for the alternator I need. This has effected me with my ability to get to my job!!!
Just refund my PayPal!!! forget sending the right part upon return of the one I Fedex back...It has the RMA* on the shipped part to Parts geek...Refund me when it gets there and send me an email to confirm I got My money back....almost losing a job due to lack of transportation...
Ive done everything they requested on my end...Spent ** minutes on hold still no one ever got on the phone.!! Order ***-******* Jennifer Troutman*Paid $**.** via PayPal...Just refund me so I can go get the part somewhere else!*Atleast call me (***)***-**** cell: ***-***-****
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Partsgeek.com

Alternator for a ford escort **** LX *.* ltr. RMA******-********
Return an Order issue
Reported by GetHuman4879345
May 28th, 2020 - a year ago
Not resolved
Seen by 12 customers so far
Similar issue to 1179 others
0 customers following this
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Timeline

GetHuman4879345 started working on this issue
May 28th, 2020 2:36am
GetHuman4879345 indicated the issue is not fixed yet.
May 31st, 2020 6:52am
GetHuman4879345 indicated the issue is not fixed yet.
May 31st, 2020 7:20am