I had a free three month subscription to Pandora’s On-Demand Premium. I purchased it th...

GetHuman-krissyla's Overcharge on Account issue with Pandora Radio from July 2019

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The issue in GetHuman-krissyla's own words
I had a free three month subscription to Pandora’s On-Demand Premium. I purchased it through the Groupon app. I never received an email that my three months were up. It expired June *, ****. Today it is July *, **** and my bank statement sent me a notification that I am $-** and Pandora has charged me a total of $***.**! I AM OUTRAGED! I understand that I never cancelled my subscription, but I know that the price for a premium plan is about $*.**. WHY AM I BEING CHARGED THIS MUCH JUST FOR ONE MONTH! I know this is definitely a mistake and no the Groupon deal was not a family premium plan. It was an individual premium plan! I’ve tried to call your customer service, but you guys apparently do not have one. This is completely unacceptable and I’ve called my bank for an investigation. I NEED AN EXPLANATION AND I DEFINITELY WANT TO MY MONEY BACK! THIS IS COMPLETELY UNACCEPTABLE! I AM COMPLETELY OUTRAGED! PLEASE GET BACK TO ME AS SOON AS POSSIBLE!

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How Do I Recover My Pandora Radio Account?Why Do My Songs Keep Cutting Out on Pandora?How Do I Recover My Pandora Radio Account?How Do I Cancel My Pandora Account?How Do I Recover My Pandora Radio Account?
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Pandora Radio

Overcharge on Account issue
Reported by GetHuman-krissyla
Jul 8th, 2019 - 2 years ago
Not resolved
Seen by 20 customers so far
Similar issue to 13147 others
0 customers following this

Timeline

GetHuman-krissyla started working on this issue
Jul 8th, 2019 8:13pm
GetHuman-krissyla indicated the issue is not fixed yet.
Jul 9th, 2019 3:32pm
GetHuman-krissyla indicated the issue is not fixed yet.
Jul 9th, 2019 4:05pm
GetHuman-krissyla indicated the issue is not fixed yet.
Jul 9th, 2019 4:06pm
GetHuman-krissyla indicated the issue is not fixed yet.
Jul 9th, 2019 4:06pm
GetHuman-krissyla indicated the issue is not fixed yet.
Jul 9th, 2019 4:06pm
GetHuman-krissyla indicated the issue is not fixed yet.
Jul 9th, 2019 4:06pm
GetHuman-krissyla indicated the issue is not fixed yet.
Jul 9th, 2019 4:06pm
GetHuman-krissyla indicated the issue is not fixed yet.
Jul 9th, 2019 7:32pm

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