I placed an order online and it was sent to wrong store. I need to pick up the order ar...

GetHuman-drwhitsg's customer service issue with Panda Express from June 2018

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The issue in GetHuman-drwhitsg's own words
I placed an order online and it was sent to wrong store. I need to pick up the order around ****am tomorrow, but it was sent to a store that doesn't open until **am. This was my mistake, but in all fairness there are * locations across the street from one another and the website could have been more clear on where the order was being sent. The order number is ********. I need to pick it up on the one that is on Sunset and Marks (*** Marks St Suite D, Henderson, NV *****). I have already paid, my account has been charged, would it be possible to make this happen? I would need an email confirmation of the change.
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Panda Express

Customer service issue
Reported by GetHuman-drwhitsg
Jun 28th, 2018 - a yr ago
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Seen by 12 customers so far
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GetHuman-drwhitsg started working on this issue
Jun 28th, 2018 5:59pm