Yes, customers have the option to customize their orders and make special requests at Panda Express. This flexibility allows for personal preferences regarding ingredients or preparation methods. For instance, one can ask for a specific dish to be made without certain items, request a different level of spiciness, or even request additional sauces. When placing an order in person, customers can communicate their preferences directly to the staff, who strive to accommodate such requests. For online or app orders, there may be designated fields where customers can note any special instructions. It is recommended to carefully review any customization options available on the current web page to ensure that specific requests are accommodated as best as possible.