DVD*VHS model DMR-ES**V *Dvd stopped playing, gives a sign of a crossed out circle rega...

GetHuman-yelenaru's customer service issue with Panasonic.com from October 2018

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The issue in GetHuman-yelenaru's own words
DVD*VHS model DMR-ES**V *Dvd stopped playing, gives a sign of a crossed out circle regardless of what dvd I try to play. It happened after I tried to record a vcr. *In addition, I can’t do anything with a remote control now. It just shows SET * on the digital screen of the player. However, vhs is still playing, when I press play manually on the device, but not if I use a remote control. Changed batteries in the remote control, but still not working.
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Panasonic.com

Customer service issue
Reported by GetHuman-yelenaru
Oct 12th, 2018 - 4d ago
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GetHuman-yelenaru started working on this issue
Oct 12th 5:18pm