How do I get device support from Panasonic?

In a nutshell: Panasonic offers support for various products through their online support page. To troubleshoot your device, visit the support page provided and select your device category, model, and locate operational inquiries, manuals,

Adam Goldkamp is the editor / author responsible for this content.
Apr 29, 2024

Introduction

Panasonic is an established brand that sells various products such as electronics, home appliances and parts and accessories. If you purchased a product recently and need troubleshooting, read this guide. We'll help you get support for your device.

Open the Support Page

Go to this link: https://help.na.panasonic.com/

How do I get device support from Panasonic? (Step 1)

Tap on Your Device

You'll find support for telephones, microwaves, cameras, TVs, audio and video products, smart kitchen appliances and home appliances. In this article, we'll get device support for your Panasonic camera. Click "camera".

How do I get device support from Panasonic? (Step 2)

Select a Category

Select "Camcorder".

How do I get device support from Panasonic? (Step 3)

Select a Model

Tap "how to find the model number" of your Panasonic product if you don't have it.

How do I get device support from Panasonic? (Step 4)

Check the Product Guide

This page contains information about the product, including operational inquiries, manuals and specifications, parts and accessories, troubleshooting inquiries and warranty and repair.

Check the Operational Inquiries if you need help using your camcorder. You'll find information such as how to connect the device to your TV or PC, how to convert to MP4, etc.

This page also gives you the option to shop for other Panasonic products should you wish to purchase other devices. Just click Shop Panasonic on the right side.

Visit a Panasonic Authorized Servicer

Go to this link: https://repairs.hwy905.com/panasonicservicelocator

Fill out the form and click Search Servicers.

How do I get device support from Panasonic? (Step 6)

Chat With a Representative

If you need further assistance, feel free to speak to a customer service representative. Go to this link: https://shop.panasonic.com/pages/contact

Tap on the chat button on the bottom left. The Customer Support team is available Monday through Friday from 9 a.m. to 5 p.m. EST.

How do I get device support from Panasonic? (Step 7)

Conclusion

If you're having issues with a defective device, you may have the option to return it for a refund or replacement, as long as it hasn't been more than 30 days since you last purchased the item. Visit their FAQs page to get more information about Panasonic's return policy. If you're still having issues, please don't hesitate to get in touch with Customer Support.

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How do I get device support from Panasonic?

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Why does GetHuman Write How-to Guides for Panasonic Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like Panasonic in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How do I get device support from Panasonic? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

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