I have a wipes code that is illegible in the back of a wipes package because there’s a...

GetHuman-ganuckey's customer service issue with Pampers from July 2018

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The issue in GetHuman-ganuckey's own words
I have a wipes code that is illegible in the back of a wipes package because there’s a line missing from the printing. How do I get my points? I’ve tried so many guesses as there are * characters that could be a D, G or *. Please help.
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Pampers

Customer service issue
Reported by GetHuman-ganuckey
Jul 22nd, 2018 - a yr ago
I have an issue with Pampers too
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Seen by 1 customer so far
Similar issue to 15 others
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GetHuman-ganuckey started working on this issue
Jul 22nd, 2018 2:37pm