I recently placed a very large order with PAC sun .** items totaling over ***.**. Took...

GetHuman1763244's customer service issue with PacSun.com from December 2018

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The issue in GetHuman1763244's own words
I recently placed a very large order with PAC sun .** items totaling over ***.**. Took over two weeks to arrive. * items were cancelled . I asunder that means they sold out before my order was filled. Not sure why it took so long for my order to be filled. I assume by the time it came to my order the items were gone because it took so long to fill. I didn’t receive an email informing me of my cancelled items so I again assumed all my items were being shipped. My invoice says these items were shipped and I also was charged for them! These are Christmas gifts and I’m very upset. First of all I got an email telling me about the big sale on denim. I immediately placed my order and didn’t end up getting the **.** jeans I specifically went on your website. It says your company restocks denim so not sure why I didn’t receive at least the jeans. Also not sure why I was charged and invoice says shipped.

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How Do I Track My Pacsun Package?How Do I Exchange the Wrong Item from Pacsun?How Do I Track My Pacsun Com Order?How Do I Edit a Pacsun Order?How Do I Give Feedback About My Experience to Pacsun?
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PacSun.com

Customer service issue
Reported by GetHuman1763244
Dec 15th, 2018 - 2 years ago
Not resolved
Seen by 7 customers so far
Similar issue to 500 others
0 customers following this

Timeline

GetHuman1763244 started working on this issue
Dec 15th, 2018 2:04am