I was locked out of my pnc mobile banking app because it didn't recognize my user id, l...

GetHuman-kmmcma's customer service issue with PNC Bank from February 2021

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Account holder name, Billing address, Date of birth, and Last 4 digits of SSN
The issue in GetHuman-kmmcma's own words
I was locked out of my pnc mobile banking app because it didn't recognize my user id, last eight digits of my card, and my last four digits of my social. i can't make phone calls but i just need help making a new user id and password so i can check my balance

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PNC Bank

Customer service issue
Reported by GetHuman-kmmcma
Feb 15th, 2021 - 4 months ago
Not resolved
Seen by 11 customers so far
Similar issue to 1605 others
0 customers following this

Timeline

GetHuman-kmmcma started working on this issue
Feb 15th 4:13pm

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