I have been sitting in the waiting area of my local branch waiting to make a name chang...
GetHuman-kerryaq's customer service issue with PNC Bank from November 2018
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The issue in GetHuman-kerryaq's own words
I have been sitting in the waiting area of my local branch waiting to make a name change to my account for almost an hour. There is only * person here that can make that change. I was told the Manager, assistant manager and another teller were off and not here. I was told “it was just one of those days”. Another gentleman and * tellers are sitting around chatting.
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