Good Morning,**I am very frustrated with PNC bank and I am very close to closing my acc...

GetHuman1381232's customer service issue with PNC Bank from October 2018

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The issue in GetHuman1381232's own words
Good Morning,**I am very frustrated with PNC bank and I am very close to closing my account and bank with another company. I work for Uber and Lyft and when I tried to initiate my funds to be transferred earlier this morning from Lyft PNC rejected the express pay. Now because of PNC not taking care of there customers and you have put me in a very bad situation. I have some financial obligations that have to be taken care of today ********** and I was counting on my express pay to transfer threw with lyft which PNC denied!!!! I have not been able to sleep as PNC has caused an unnecessary stressful emotional environment for me. When I opened up my account the guy that opened my account never explained me how many times I am able to do express pay as I told him I am a uber*Lyft Driver. The reason I found out was because I wasn’t able to sleep because of the stress caused by PNC and further looked into it and found out that PNC allows a certain number of express pay. If I knew that before hand I would’ve strategically requested express pay from Lyft. The account was opened under false information and pretenses and the teller who opened my account did not do a good job on explaining the stipulations of the account. I’m urging you to take a look into this situation and rectify the express pay into my account today as I need the funds today from Lyft. PNC has already put me threw a crazy stressful night and a stressful morning as well, I am not looking for apologizes, other phone number, or anything else except the solution of getting the funds into the account by this morning or early afternoon. If the solution is not resolved and the payment is not into my account today I will close my account and make it my life long mission to get the word out how PNC bank SCREWS CUSTOMERS OVER, LIE TO US, CAUSES UNNECESSARY STRESS AND MAKES YOU LOSE YOUR SLEEP!!! Please escalate this to the necessary individuals as this is time sensitive.

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PNC Bank

Customer service issue
Reported by GetHuman1381232
Oct 20th, 2018 - 2 years ago
Not resolved
Seen by 9 customers so far
Similar issue to 1225 others
0 customers following this
Items needed
Account holder name
Billing address
Date of birth
Last 4 digits of SSN

Timeline

GetHuman1381232 started working on this issue
Oct 20th, 2018 2:56pm

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