To whom this may concern: (I highly advise that this email be forwarded to a President...

GetHuman1377238's customer service issue with PNC Bank from October 2018

2 views
 | 
1220 similar
 | 
0 following
Help with my PNC Bank issue
First: share to improve GetHuman1377238's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman1377238 to get a PNC Bank rep on the line!
Always use the GetHuman Phone tocall PNC Bank. We wait on hold and get a rep on the line for you faster and for free!
Before contacting them, items GetHuman1377238 may need:
Account holder name, Billing address, Date of birth, and Last 4 digits of SSN
The issue in GetHuman1377238's own words
To whom this may concern: (I highly advise that this email be forwarded to a President or Director of PNC Bank ASAP).**Note: I am NOT, nor have I ever been a customer of PNC Bank and or its affiliates. I do NOT live in Philadelphia, PA, nor do I attend Temple University. I do, however, share the same name and similar email as one of your customers and this has led to a security breach that is the fault of PNC Bank. **Here is the breakdown of the situation:***. I reached out multiple times to PNC Bank and gave ample opportunity to PNC Bank to rectify a very serious security breech that is affecting me, as well as, your current customer of the same*similar name. ***. I have only received the virtual "runaround" from the security staff within the "abuse" and "escalation" departments at PNC Bank.***. I have received alerts on my credit as it pertains to breaches, that I understand to be directly related to this issue. ***. Consider this the final warning to your institution: I am done dealing with this situation and will allow the courts and proper banking authorities deal with it, going forward, until and unless I am made whole: I plan to reach out to your customer and alert him to this breach of his personal information and of mine, and that because of PNC Bank, our personal data has been intertwined, simply because we share a name and close email.* I also plan to take legal action against PNC Bank for: *. Negative effects on my credit, background, and breach of my personal security. (PNC Bank was given ample opportunity to fix this issue and did not) with PNC Bank knowing full well this was a serious personal information breach of trust and security. *. For emotional distress related to this issue and time I have spent (by no fault of my own, other than having a similar name of a PNC Bank client), when I've never had ANY dealing with PNC Bank, nor do I live in a market that PNC Bank represents.**So, unless this situation is rectified to my satisfaction TODAY (Friday, October **, ****), I will involve my attorney, the courts, your customer (whom I've inexplicably been linked with), and the proper banking regulators and authorities. Make it dually noted that I will not rest until I believe that I am made whole again.**Next time someone alerts your institution to a personal information and data breach, I highly suggest you take it seriously and FOLLOW THROUGH until such time as the situation is fixed. **I expect a reply directly...**Regards,**Aaron M. Scofield ****.***.***********@***.com
GetHuman1377238 did not yet indicate what PNC Bank should do to make this right.
I have an issue with PNC Bank too
How GetHuman1377238 fixed the problem
We are waiting for GetHuman1377238 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get PNC Bank's attention and get better help faster. Tap below to get started.
Having PNC Bank issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would PNC Bank email you?
This email address isn't valid
Follow this issue
See how GetHuman1377238 fixes it.
This email address isn't valid

PNC Bank

Customer service issue
Reported by GetHuman1377238
Oct 19th, 2018 - a mon ago
I have an issue with PNC Bank too
Not resolved
Seen by 2 customers so far
Similar issue to 1220 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman1377238 started working on this issue
Oct 19th 6:37pm