I placed a larger order on **** order ***********. I received someone else's order in p...

GetHuman-jziennke's customer service issue with PETCO from August 2018

4 views | 128 similar | 0 following
Help with my PETCO issue
Next: our robot will wait on hold for GetHuman-jziennke to get a PETCO rep on the line!
Always use the GetHuman Phone to call PETCO. We wait on hold and get a rep on the line for you faster and for free!
The issue in GetHuman-jziennke's own words
I placed a larger order on **** order ***********. I received someone else's order in place of my order. I received all, but half, listed below and would like to get what I ordered. I'll be happy to provide pictures etc or anything else you need from me just ask. **I received someone else's order instead of what I ordered. In the box was the my correct invoice, but the contents didn't match what was shipped. I was supposed to receive * red barn peanut butter bully slices, * pet botanics training rewards beef flavor **oz, * red barn bully slices, and * natural balance lit sweet potato and Venison. **I instead received two bags of Blue Buffalo grain free duck recipe ** oz bags. **I would really like to have what I ordered and will be happy to return what was sent to me asap. Thank you

GetHuman-jziennke did not yet indicate what PETCO should do to make this right.

How GetHuman-jziennke fixed the problem

We are waiting for GetHuman-jziennke to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get PETCO's attention and get better help faster. Tap below to get started.
Having PETCO issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-jziennke fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-jziennke
Aug 20th, 2018 - 2 years ago
Seen by 4 customers so far
Similar issue to 128 others
0 customers following this
Items needed
Order number
Billing address
Email address on the account (if applicable)


GetHuman-jziennke started working on this issue
Aug 20th, 2018 2:26pm
GetHuman-jziennke confirmed the issue is fixed. Hooray!
Aug 20th, 2018 2:26pm

Free Moving Concierge

Call our Free Concierge and we will compare service and plans in your new home area and schedule all setup for the same day- free of charge! Get a better deal on all your services in 1 call, and let us make scheduling easy for you.

Call Free: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians