I placed a larger order on **** order ***********. I received someone else's order in p...

GetHuman-jziennke's customer service issue with PETCO from August 2018

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The issue in GetHuman-jziennke's own words
I placed a larger order on **** order ***********. I received someone else's order in place of my order. I received all, but half, listed below and would like to get what I ordered. I'll be happy to provide pictures etc or anything else you need from me just ask. **I received someone else's order instead of what I ordered. In the box was the my correct invoice, but the contents didn't match what was shipped. I was supposed to receive * red barn peanut butter bully slices, * pet botanics training rewards beef flavor **oz, * red barn bully slices, and * natural balance lit sweet potato and Venison. **I instead received two bags of Blue Buffalo grain free duck recipe ** oz bags. **I would really like to have what I ordered and will be happy to return what was sent to me asap. Thank you

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PETCO

Customer service issue
Reported by GetHuman-jziennke
Aug 20th, 2018 - 3 years ago
Fixed
Seen by 7 customers so far
Similar issue to 128 others
0 customers following this
Items needed
Order number
Billing address
Email address on the account (if applicable)

Timeline

GetHuman-jziennke started working on this issue
Aug 20th, 2018 2:26pm
GetHuman-jziennke confirmed the issue is fixed. Hooray!
Aug 20th, 2018 2:26pm

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