I placed a larger order on **** order ***********. I received someone else's order in p...

GetHuman-jziennke's customer service issue with PETCO from August 2018

7 views | 128 similar | 0 following
Help with my PETCO issue
Next: our robot will wait on hold for GetHuman-jziennke to get a PETCO rep on the line!
Always use the GetHuman Phone to call PETCO. We wait on hold and get a rep on the line for you faster and for free!
The issue in GetHuman-jziennke's own words
I placed a larger order on **** order ***********. I received someone else's order in place of my order. I received all, but half, listed below and would like to get what I ordered. I'll be happy to provide pictures etc or anything else you need from me just ask. **I received someone else's order instead of what I ordered. In the box was the my correct invoice, but the contents didn't match what was shipped. I was supposed to receive * red barn peanut butter bully slices, * pet botanics training rewards beef flavor **oz, * red barn bully slices, and * natural balance lit sweet potato and Venison. **I instead received two bags of Blue Buffalo grain free duck recipe ** oz bags. **I would really like to have what I ordered and will be happy to return what was sent to me asap. Thank you

GetHuman-jziennke did not yet indicate what PETCO should do to make this right.

How GetHuman-jziennke fixed the problem

We are waiting for GetHuman-jziennke to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get PETCO's attention and get better help faster. Tap below to get started.
Having PETCO issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-jziennke fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-jziennke
Aug 20th, 2018 - 3 years ago
Seen by 7 customers so far
Similar issue to 128 others
0 customers following this
Items needed
Order number
Billing address
Email address on the account (if applicable)


GetHuman-jziennke started working on this issue
Aug 20th, 2018 2:26pm
GetHuman-jziennke confirmed the issue is fixed. Hooray!
Aug 20th, 2018 2:26pm

Moving? Compare and Schedule Free.

Our free concierge service can find the best deals across telecom providers in your new zip code and making sure your services arrive on the same day. Talk to a live person seconds from now who can do price comparisons for you and get a date that works for you!

Call anytime: 888-959-6783Our concierge is unaffiliated and therefore able to compare deals (and schedule) across many companies