I recently returned a guinea pig that I had bought that week, who needed to be treated...
GetHuman-alexthed's customer service issue with PETCO from June 2018
Help with my PETCO issue
First: share to improve GetHuman-alexthed's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-alexthed's next move: talk to a PETCO rep without waiting on hold.
Always use the GetHuman Phone tocall PETCO. We wait on hold and get a rep on the line for you faster and for free!
Before contacting them, items GetHuman-alexthed may need:
Order number, Billing address, and Email address on the account (if applicable)
The issue in GetHuman-alexthed's own words
I recently returned a guinea pig that I had bought that week, who needed to be treated for an infection. Now my other guinea appears to have the same infection. I was refunded for being sold a sick guinea pig, but are vet bills covered if that sick guinea pig infects your other pets?
GetHuman-alexthed did not yet indicate what PETCO should do to make this right.
I have an issue with PETCO too
How GetHuman-alexthed fixed the problem
We are waiting for GetHuman-alexthed to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.