PC Tools Customer Service
Phone Number & Contact Info
Q:
How do I talk to a live human at PC Tools?
A:Do not press anything, just wait on hold for a representative. You can also use our free service that can talk to PC Tools for you and report back. Q:
Does PC Tools offer 24 hour customer service?
A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Tuesday, and the most busy day is Thursday.
Q:
How long will I wait on hold?
A:The average hold time is 2 minutes. The longest hold times are on Friday, and the shortest are on Thursday. You can skip the hold time for free. How do I get through the phone menu to a live person?
Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for PC Tools below.
Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.
That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this PC Tools phone number to document the phone system.
Here is how our research team describes the way the PC Tools phone system greets you: Just hold on the line until a representative comes on the line.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Do not press anything, just wait on hold for a representative.
What are the hours and when should I call?
PC Tools operates the call center for this 800-764-5783 phone number 24 hours, 7 days. The short answer is that you should call on a Tuesday. This observation and the following section are based on analysis of a sample set of 17 calls made in the last 90 days using our free, web-based phone (see above).
When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the PC Tools call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this PC Tools phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like PC Tools staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call PC Tools is Tuesday. The most busy day to call is Thursday. Again, this is based on a sample of 17 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Thursday. The longest wait in the queue on average occurs on Friday.
The best time to call PC Tools
In summation, the best day to call PC Tools is Tuesday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that PC Tools staffs the call center well on Tuesday.
Why Customers Call PC Tools
If you have time to do a bit of reading before you call PC Tools, we recommend you read over some of our problem-specific articles.
What is PC Tools?
PC Tools is a comprehensive software suite designed to optimize and protect your computer system. It encompasses a range of tools and utilities that enhance performance, privacy, and security. PC Tools offers a wide array of features, including a registry cleaner, disk defragmenter, startup manager, and file shredder, among others. These tools assist in improving system speed, resolving issues, and removing unnecessary files. Additionally, PC Tools has robust security features like malware protection, firewall, and anti-phishing tools to safeguard against threats and identity theft. With an intuitive user interface, PC Tools enables users to easily manage and maintain their computers, ensuring optimal performance and protection. Whether it is removing malware, optimizing performance, or protecting privacy, PC Tools is your one-stop software solution.
What is the price of PC Tools?
The price of PC Tools varies depending on the specific product and subscription plan you choose. PC Tools offers a range of cybersecurity and optimization software solutions to meet diverse user needs. You can find individual products such as antivirus, firewall, privacy, and performance tools, as well as comprehensive security suites. Prices can also vary based on factors like the number of devices covered, license duration, and additional features included. To get accurate and up-to-date pricing information, it is recommended to visit the official PC Tools website or contact their customer support. They provide detailed pricing plans and any ongoing promotions, ensuring you can select the best option for your requirements and budget.
Is PC Tools compatible with antivirus software?
Yes, PC Tools is compatible with antivirus software. PC Tools is designed to work seamlessly alongside other antivirus programs, enhancing your computer's overall security. It can be used in conjunction with popular antivirus solutions without any conflicts or performance issues. PC Tools focuses on providing additional layers of protection by offering features like real-time protection, malware removal, system optimization, and privacy tools. It complements antivirus software by detecting and eliminating threats that antivirus programs may miss, such as adware, spyware, and potentially unwanted programs (PUPs). By using PC Tools alongside your existing antivirus software, you can ensure comprehensive protection against a wide range of online threats, keeping your computer safe and optimizing its performance.
Top PC Tools customer service problems
Click the link above to get answers to just about any PC Tools customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
More PC Tools Customer Service Contacts
There are of course other ways to contact PC Tools customer service besides the phone. Below we list the best ones, by medium.
PC Tools Customer Email Addresses
Corresponding with a customer service department by email may not be your first choice, especially if your issue is urgent or time-sensitive. But email is a nearly ubiquitous form of communication, and PC Tools will reply our your email.
PC Tools Customer Help Desk / Web Support
As a last, sometimes only, resort- PC Tools customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.
Conclusion and closing notes
This is PC Tools's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a PC Tools agent. This phone number is PC Tools's best phone number because 102 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-764-5783 include Returns, Cancel order, Change order, Technical support, Track order and other customer service issues. Rather than trying to call PC Tools first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web or email. In total, PC Tools has 1 phone number. It's not always clear what is the best way to talk to PC Tools representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for PC Tools. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like PC Tools. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.