Firstly, I'm happy to say that I was an Ourtime customer in the fall of ****. I did no...

GetHuman634953's Overcharges on My Account issue with from April 2018

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If you believe you have been overcharged on your billing please review the previous months bill and the new bill to compare where the charges may have come from. A small increase may be a result of an change in taxes in your area.
The issue in GetHuman634953's own words
Firstly, I'm happy to say that I was an Ourtime customer in the fall of ****. I did not renew my account (upon expiration) because I met a man on your site.**Unfortunately we broke up a few weeks ago. So, I went online to see which dating site I wanted to sign up with this time. Please do not take offense but I felt I would like to try another site, which I did. I signed up with on April *****.**Therefore I am surprised and none too pleased to see there is a charge from Ourtime on my credit card statement in the amount of $***.** on March **, ****! **I did not authorize this charge, and I cannot recall seeing any notice on your site (when I signed up in the fall of ****) that there would be an automatic charge on the expiration date of my account!**When I signed up with (yesterday) I did see a notice re my account being automatically renewed upon expiration and made a note of it in my calendar.**As I said above, when I signed up with Ourtime last Fall, I do not recall seeing any such notice!**I am a widow in my **s and cannot afford to pay $***.** to your company, especially now that I have signed up with!**Would you please issue a credit in the amount of $***.** to my credit card as soon as you can.**I would greatly appreciate it!*Berit Lees**Name: Berit Lees*email: *****@***.com*My user name was: Ty*****Password: "Gemscorp****Ty" I think that was it (sorry I'm not ***% sure).

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Overcharges on My Account issue
Reported by GetHuman634953
Apr 27th, 2018 - 5 years ago
Not resolved
Seen by 19 customers so far
Similar issue to 2812 others
0 customers following this
Items needed
Email on Account
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GetHuman634953 started working on this issue
Apr 27th, 2018 5:27pm
GetHuman634953 indicated the issue is not fixed yet.
Apr 27th, 2018 7:14pm
GetHuman634953 indicated the issue is not fixed yet.
Apr 28th, 2018 6:32pm
GetHuman634953 indicated the issue is not fixed yet.
Apr 30th, 2018 6:53pm

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