Yesterday afternoon I made round trip plane reservations from Washington Dulles to Newc...
GetHuman-tansy's customer service issue with Orbitz from August 2018
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Most likely if you booked with Orbitz the booking information will be within your profile. Once you log into your profile you can see your booking under "Current Reservations".
The issue in GetHuman-tansy's own words
Yesterday afternoon I made round trip plane reservations from Washington Dulles to Newcastle UK on British Airways. I paid by credit card. Later, when I tried to check my itinerary on the Orbitz site, all I got was a former trip. When I tried to get the info, I was given this number: ************ which I assumed was my trip confirmation. I talked to someone on the phone who told me there was no record of my purchase and then later told me it was a computer problem at Orbitz. She said to try again in an hour. Still nothing. I need to make this trip to stay with a very sick friend who is depending on me. I wrote to Orbitz and got this case number: REQ: M - ********. I have heard nothing back on this. I am worried that I may not be able to get reservations if more time passes trying to sort this out. Please help.
GetHuman-tansy did not yet indicate what Orbitz should do to make this right.
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How GetHuman-tansy fixed the problem
Re-entered the entire order and payment info
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